Testimonials

"Professional & Obliging"

Will you’re the best. Can I say from day 1 you have been so professional and obliging to me and I appreciate everything you have done to make the sale happen. From your first appointment making it happen to suit us with very, very short notice. You were able to meet us after hours to show us the property. And then making yourself available every time we wanted to have another look. I can’t wait to move in.

Buyer of unit in Burleigh Heads, QLD
"Kept Well Informed"

From the get go Will kept us informed and motivated about the property. He knew we were genuine buyers and whilst keeping us on track he wasn’t pushy. He gave us all the information we requested in a timely manner and paperwork was dealt with efficiently and hassle free! A pleasure to deal with.

Buyer of unit in Burleigh Heads, QLD
"Fantasic to deal with"

The Lacey West team are fantastic to deal with. Very professional and know their market. They have an authenticity and honesty when dealing with them. A big thank you for all their hard work with our recent transaction. Would highly recommend.

G. O'Shea
"Wonderful Experience"

I had a wonderful experience with Will and his team and would recommend him to anyone. He was very knowledgeable and friendly. He took the time to explain everything in detail and nothing was too much for him to deal with

T. Vale
"An Amazing Team"

Will and his team were amazing to me, they sold my unit in 5 days, were always communicating with me and helping me all the way from start to finish and even giving me support and information when purchasing my new property . Thank you all so much I certainly recommend Lacey West.

T. Longman
"Going the Extra Mile"

Will and the team at Lacey West demonstrated true professionalism when assisting me in my purchase. As a first home buyer, Will and the team helped to make the whole process smooth and worry free. The effort to go the extra mile and assist in inquires about the sale, pre and post purchase, speaks volumes of his genuine and hardworking approach to his work. Thank you Will and the team at Lacey West!

D. King
"Above & Beyond"

Denis went above and beyond to allow me access to the property with my limited time between visits. Also post settlement assisted me with access for work crew while I sorted my interstate move! Love this group!!

J. Price
"Very Helpful"

Will west and team at Lacey were so helpful in selling me a house. It was my first house and I made a few mistakes in the contract. Will was relaxed and sorted it out without any dramas

P. Short
"Enthusiasm & Knowledge"

We have recently sold by auction with Will and his wonderful team. From the get go their energy knowledge and enthusiasm was great, taking us through step and step and being upfront and honest with regular feedback. Even on auction day he remained calm and confident yet empathetic as we were a bit overwhelmed. We met Will 3 years ago when purchasing a property and he has keep in contact since. We couldn’t speak more highly of him and would recommend him to anyone without any hesitancy.

D. Nichols
"Professionalism & Communication"

Cannot thank Will and his Team enough for their professionalism, great communication and tireless efforts in achieving the great sale of my property. Nothing was a problem and Will was always approachable and everything was handled so well without any issues. Would have no hesitation in recommending Will and the Team at Lacey West for anyone wishing to sell their property.

R. Craig
"Would Highly Recommend"

Will kept in touch with us regularly throughout the purchasing period, without any pressure at all, and he answered any questions and concerns we had promptly and professionally. The same superb service has continued with any queries we have had after our purchase. I highly recommend him and his agency.

D. McWilliam
"Professional & Considerate"

Will and his team were professional and considerate through the process of selling. Communication and understanding were at all times commendable. Would highly recommend Lacey and West for being honest and always taking the time to liaise

A. McEniery
"Knowledge of Burleigh"

Will’s knowledge of the Burleigh area is of the highest order. He was able to sell our house within 3 weeks just before Christmas which was an achievement in itself. He is right across what is selling within the area and at what price point. It was extremely reassuring given our circumstances and we could not recommend Will any more highly.

R. Christ
"Highly professional, responsive and helpful"

The Commercial Sales Team at Lacey West were highly professional, they were both responsive and helpful while we bought our property.

Liz
"Highly recommended"

Highly recommend James, Tony and the whole Lacey West team for your next property transaction; professional at all times, knowledgeable, patient, friendly and highly consultative throughout the whole process, thanks very much.

L. Foster
"Fantastic team at Lacey West!"

Fantastic team at Lacey West! They showed us properties that perfectly fitted our needs and had us signed up with a new business location in just a week. James was particularly helpful, providing excellent guidance throughout the entire process. His knowledge of the local market and understanding of our requirements made the whole experience seamless and stress-free. We are thrilled with our new location and couldn’t be happier with the service we received from Lacey West. Highly recommend them for anyone looking for professional and efficient real estate services!

D. Holmes
"Efficient, personable and helpful"

Having used Lacey West for both residential and commercial needs and always find them efficient, personable and helpful. Highly recommend if you need a trust worthy agent in either space.

J. Quodling
"Highly Recommend"

It’s been an incredible journey owning this property, from the purchase five and a half years ago to its successful sale at auction. I can’t speak highly enough of Josh, James, and Tony for their support and professionalism throughout the entire process. From the initial purchase 5 years ago to navigating the sale, their expertise and dedication made all the difference. If you’re in the market for commercial property on the Gold Coast, especially in the Burleigh Heads area, I can’t recommend them enough.

C. Morton
"Extensive Knowledge"

Tony West has been our agent for a very long time approx 40 years. Since Josh Cruden has joined the team, working together they have extensive knowledgeable and always give factual advice. We are impressed with the patience, service and advice provided by Josh, and as always from Tony. The sales team and office (Charlie) provide exceptional service and accuracy. We can recommend using the services of Lacey West and any of the team members. Tony originally sold us the Burleigh property and has just sold it for us after 38 years. Tony and Josh’s advice helped us make the decision. Thank You Tony, Josh, James and Charlie.

Deb L.
"Efficient"

Sold one of my spare warehouses in one day off market – Great local pool of customers to draw from.

Testimonial image
Bruce T.
"Professional & Obliging"
Will you’re the best. Can I say from day 1 you have been so professional and obliging to me and I appreciate everything …
Buyer of unit in Burleigh Heads, QLD
"Kept Well Informed"
From the get go Will kept us informed and motivated about the property. He knew we were genuine buyers and whilst keepin…
Buyer of unit in Burleigh Heads, QLD
"Fantasic to deal with"
The Lacey West team are fantastic to deal with. Very professional and know their market. They have an authenticity and h…
G. O'Shea
"Wonderful Experience"
I had a wonderful experience with Will and his team and would recommend him to anyone. He was very knowledgeable and fri…
T. Vale
"An Amazing Team"
Will and his team were amazing to me, they sold my unit in 5 days, were always communicating with me and helping me all …
T. Longman
"Going the Extra Mile"
Will and the team at Lacey West demonstrated true professionalism when assisting me in my purchase. As a first home buye…
D. King
"Above & Beyond"
Denis went above and beyond to allow me access to the property with my limited time between visits. Also post settlement…
J. Price
"Very Helpful"
Will west and team at Lacey were so helpful in selling me a house. It was my first house and I made a few mistakes in th…
P. Short
"Enthusiasm & Knowledge"
We have recently sold by auction with Will and his wonderful team. From the get go their energy knowledge and enthusiasm…
D. Nichols
"Professionalism & Communication"
Cannot thank Will and his Team enough for their professionalism, great communication and tireless efforts in achieving t…
R. Craig